Shopping
What Shipping Methods Are Available?
Global shipping by sea, air, commercial express, we offer you the most healthy and suitable price according to the weight calculation.
Do You Ship Internationally?
Yes, we offer international shipping. Delivery times vary, but typically it takes around 8 days for international orders to arrive. If you have any questions or need further assistance, please contact our customer support team.
How Long Will It Take To Get My Package?
The delivery time for your package typically ranges from 3 to 8 days, depending on your location and the shipping method chosen.
Payment
What Payment Methods Are Accepted?
We accept payments through PayPal, credit cards, and debit cards. These methods ensure secure and convenient transactions for your purchases.
If you need to use a different payment method, please contact our customer support team to discuss alternative options.
Phone: +86 133 5646 8034
How Do I Track My Order?
To track your order, visit the “Order Tracking” page in the menu. Enter your order number, email address, and username to view the status and details of your shipment.
Can I use a different payment method?
Currently, we support payments through PayPal and credit cards. If you need to use a different payment method, please contact our customer support team to discuss alternative options.
Orders & Returns
How do I place an Order?
- Browse Our Products: Explore our collection and find the items you love.
- Add to Cart: Once you’ve found something you like, click the “Add to Cart” button.
- Review Your Cart: Click on the cart icon to review your selected items. You can adjust quantities or remove items as needed.
- Proceed to Checkout: When you’re ready to purchase, click “Proceed to Checkout.”
- Enter Shipping and Billing Information: Fill in your shipping and billing details. Make sure everything is accurate to ensure smooth delivery.
- Choose Payment Method: Select your preferred payment method and enter the necessary information.
- Review and Place Order: Double-check your order details, including shipping and payment information. Once everything is correct, click “Place Order.”
- Confirmation: You’ll receive an order confirmation email with your order details and tracking information.
How Can I Cancel Or Change My Order?
If you need to cancel or change your order, please contact us immediately.
Phone: +86 133 5646 8034
Provide your order number and the details of the changes you’d like to make or request cancellation.
If your order has not yet been shipped, we may be able to modify it or cancel it. However, if your order has already been processed or shipped, you may need to follow our return policy to send items back.
Please note that our ability to change or cancel an order depends on its processing status, and we’ll do our best to accommodate your request.
Do I need an account to place an order?
No, you do not need an account to place an order on our website. You can check out as a guest by providing your shipping and payment information during the checkout process.
However, creating an account allows you to save your information for faster checkouts in the future, track your orders, and view your order history.
How Can I Return a Product?
To return a product, please contact our customer support team.
Phone: +86 133 5646 8034
For unopened items, you can return them directly. If the product has been opened, please provide a video showing the condition of the item and send it to our email address.
We will review your request and respond within three business days to confirm whether the return meets our criteria.